🪴 Articles

Articles, essays, and longform cultivation of concepts

Order

Bridging the Design-Dev Divide: Strategies for Seamless Collaboration

🕑 3 min read

Uncover practical approaches for bridging the divide between design and development teams. This article delves into the importance of transparency, the benefits of early engagement, and the role of effective prototyping, all aimed at fostering a seamless, collaborative environment. Learn how to transform the product development process into a unified journey that balances creativity with technical finesse.

UX Engineering: Bridging the Gap between Design and Development

🕑 5 min read

The field of User Experience (UX) Engineering is often misunderstood as simply a midway point between design and development. In reality, it serves as a critical bridge that connects these two domains, facilitating better communication, consistency, and ultimately, the delivery of high-quality products. However, the effectiveness of a UX Engineering team and its initiatives, such as implementing a design system, depends on a multitude of factors including organizational support and the collaboration between different departments.

Introduction to Design Systems

🕑 4 min read

A design system is a living, evolving collection of guidelines, reusable components, and best practices that streamline the design process. Implementing a design system offers many benefits, including the ability to manage design at scale, foster inter-team collaboration, and accelerate the design and development processes. Whether you're a designer, developer, or stakeholder, embracing a design system is not just advantageous - it's essential for creating cohesive and scalable digital experiences.

The Multifaceted Role of a UX Engineer

🕑 5 min read

UX Engineer, a critical position that serves as the nexus between design, development, and product management. This article outlines the core responsibilities—from bridging communication gaps to setting UX metrics—and examines the unique blend of technical and functional skills required. As companies increasingly focus on customer experience, understanding this evolving role is key for both aspiring UX Engineers and organizations alike.

My Design Process: A Holistic Approach to Product Development

🕑 4 min read

In software design and development, one of the most crucial yet often overlooked aspects is the design process. It serves as the blueprint that guides teams through the labyrinth of ideation, development, testing, and delivery. As someone who has straddled the worlds of UX design and engineering, I've refined my design process to be inclusive, iterative, and focused on real-world challenges. Here's a deep dive into each stage of my design process.

Mastering UI Redesign and Building Effective Design Systems

🕑 4 min read

Maintaining a consistent and intuitive User Interface (UI) can be a challenging task. As products evolve, so do their design elements, often leading to a fragmented user experience. This article aims to guide you through the processes of auditing your existing UI, assembling a dedicated Design System Team, and constructing a robust design system to ensure long-lasting consistency and an improved user experience.

Unpacking Lean UX: A Streamlined Approach to User Experience Design

🕑 4 min read

In a digital age where trends change almost overnight, Lean UX has emerged as a resilient and adaptive methodology. Designed to put the user at the heart of the product, Lean UX aligns elegantly with Agile development practices. This comprehensive guide aims to walk you through the ins and outs of Lean UX, offering an in-depth understanding of its key components, its relevance in today’s industry, and the practicalities of its implementation.

Contextual Integrity: The Cornerstone of Ethical Interaction Design

🕑 3 min read

In a digital age characterized by the commodification of personal data, the concept of contextual integrity is more relevant than ever. Coined by philosopher Helen Nissenbaum, contextual integrity refers to sharing information according to the expectations under which it was originally offered. It’s a concept that has been rigorously explored in Elizabeth Goodman's article, "Design and Ethics in the Era of Big Data."

Beyond Big Data: The Art of Thick Description in Qualitative Research

🕑 3 min read

Critically examining the intersection of big data and ethnographic research, this article sheds light on the invaluable concept of 'thick description.' It argues for the integration of qualitative elements to enrich quantitative data sets, making them more impactful and nuanced. With real-world applications in healthcare and beyond, the article offers methodological insights and addresses the challenges and biases that researchers may encounter.

Case Study: Elevating the Wash House Experience at Pearl Hair Salon through UX Metrics & Google Analytics

🕑 4 min read

The case study illustrated the transformative power of merging UX design with data analytics. By focusing on user-centered design principles and data-driven strategies, Pearl Hair Salon significantly enhanced its online customer experience, leading to measurable gains in engagement and revenue. This project serves as a blueprint for how small to medium-sized businesses can leverage digital tools to amplify their success.

Case Study: Optimizing Soma's User Experience with HEART Framework, GSM, and ROI Analysis

🕑 3 min read

Soma, a water storage and filtration solutions provider, is committed to crafting exquisite designs for its products while championing sustainability and charitable endeavors. However, achieving a holistic user experience requires more than aesthetics and goodwill. It requires actionable metrics and comprehensive strategies. This case study delves into how HEART (Happiness, Engagement, Adoption, Retention, and Task Success) Goals, Signals, Metrics (GSM) were employed to scrutinize Soma's user experience and formulate ROI-based strategies for long-term growth.

Crafting Seamless User Experiences: Aligning Business Goals with UX Strategy

🕑 4 min read

Discover the transformative power of aligning UX strategy with business goals. This comprehensive article delves into the multi-layered aspects of UX, offering industry experts actionable insights to create seamless, memorable, and user-centric experiences. Stay ahead in the digital landscape by understanding the true essence of UX and its strategic importance.

Case Study: Bridging Health and Social Determinants through UX Design

🕑 5 min read

Transform healthcare practices by integrating social determinants through UX design. This case study details the creation of a digital platform that bridges social and medical factors, targeting medical educators, healthcare practitioners, and students. It offers relatable and credible insights into Social Determinants of Health. The article also highlights key takeaways, including the importance of deep problem understanding, iterative design, and client engagement for project success.

From the Plant Floor: A Study on User Behavior in Aerospace Production

🕑 4 min read

This case study delves into the user experience challenges within an aerospace manufacturing web application, initially designed without a user-centered focus. Direct observation on the plant floor identifies bottlenecks, terminology mismatches, and interface complexities faced by engineers and production staff. The findings underline the urgency of integrating UX best practices to streamline processes, minimize errors, and foster a more intuitive interaction with the system. It serves as a compelling example of why UX considerations are crucial, even in highly specialized fields like aerospace manufacturing.

HCI Theories, Part 3: Contemporary UX Theories

🕑 4 min read

The final part of this series on HCI theories delves into the contemporary frameworks pivotal in shaping today's digital landscape. From the emotional connection users form with technology to challenging traditional HCI methodologies and even embedding interactive elements in our everyday spaces, these theories are crucial in understanding and enhancing user experience. Designed for both academia and industry professionals, this article combines scholarly insights and practical application, highlighting the importance of these theories in creating intuitive and resonant systems for users. Dive in to discover the latest trends and methodologies in HCI.

HCI Theories, Part 2: Modern Theories Unpacked

🕑 5 min read

Part two in a series, this article dives deep into the evolving theories of Human-Computer Interaction (HCI) shaping today's digital experiences. From 'External Cognition' to 'Situated Action,' it unpacks modern cognitive and social frameworks that guide effective, user-centered design. Learn how these interdisciplinary theories challenge conventional wisdom and offer practical insights for creating intuitive, humane systems.

HCI Theories, Part 1: Classical Theories Explained

🕑 4 min read

Focusing on foundational theories of Human-Computer Interaction (HCI), this article serves as the first installment of a multi-part series aimed at elucidating the classical frameworks that inform modern design and technology. From cognitive psychology to mental models, the article provides a comprehensive overview of the theories that shape how we understand and improve the relationship between humans and technology.

Paper Trails to Productivity: The Art of Low-Fidelity Prototyping

🕑 4 min read

Explore the nuances of low-fidelity prototyping in UX design. This article breaks down the benefits and challenges of low and high-fidelity prototypes, emphasizing the importance of speed, cost-efficiency, and effective communication in the design process. Ideal for industry professionals seeking actionable insights.